It may seem a daunting task to interview home care agencies and select one that fits your needs best. But it is important to make sure you understand how your home care agency works. To facilitate this process, we provide below a list of example questions you can ask. These questions will help determine if you want to work with a specific home care agency.
During the interview process, remember also to get a sense of how they behave. Are they eager to sell you more services? Or do they really care about you and give you recommendations for your benefits? Be alert. Once you select a home care agency, make sure you clarify your expectations before services start.